Summer Projects 2011 – Staff required

Role Description:

This is a short-term project based in York dealing with a mixture of student properties (all furnished, variety of sizes), checking out tenants and checking in new tenants. We have been providing these services successfully for the last 5 years for a couple of letting agents. We're on the look out for another great team of people to help with this project over a concentrated 3 week period in June/July. Due to the volume of staff we need to recruit, we use a recruitment agency Reed Employment to manage pay and timesheets etc.

Check Out role:

• Visiting properties and assessing them against a number of criteria including cleanliness, maintenance and state of wear and tear.

• The inventory for the property needs to be checked thoroughly and amended where necessary and meter readings taken.

• All maintenance and cleaning issues need to be clearly and concisely documented/recorded.

• Video evidence needs to be taken to highlight any discrepancies/issues.

• All documentation needs to be presented back to the office for final assessment.

Check In role:

New tenants need to be checked into the same properties several days later. This role includes:

• Meeting and welcoming the tenants at each property (working to an agreed timing schedule).

• Checking the property throughout and taking video evidence in all rooms.

• Taking meter readings and informing the tenants of all the health and safety regulations.

• Presenting the welcome pack, inventory and sets of keys for the property and obtaining tenants signatures.

Skills/Qualifications:

• Previous lettings/property experience preferred but not essential.

• Efficient, well-organised with good time-keeping.

• Meticulous with strong attention to detail essential.

• Flexible approach to change – able to work under pressure. (Key for Check-in)

• Personable, presentable and diplomatic. (Key for Check-in)

• Strong customer service skills. (Key for Check-in)

• Good concise communicator – verbal and written. (Key for Check-out)

• Trustworthy and reliable.

• Own car and mobile phone.

If this sounds of interest please contact Saf at Reed who will be able to give you any further information and set up an interview. Telephone number 01904 688760